Ordering & Payment
Information
Order & Payments
We want your order to be as straightforward as possible — from selection to payment. Here you will find all information about the ordering process and your payment options.
Ordering process
It's that simple
Select item
Choose your piece of jewelry and add it to your cart.
Proceed to checkout
Enter your delivery address and choose your preferred payment method.
Confirm order
After completing your order, you will immediately receive a confirmation email with your order overview.
Shipping confirmation
Once your order has been shipped, you will receive another email with your tracking number.
Payment methods
Pay the way that suits you best
We offer you all common and secure payment methods. The available options will be transparently displayed to you before completing your order.
Credit Card
Visa, Mastercard, American Express
PayPal
Fast & secure via PayPal account
Apple Pay
Direct & contactless from your Apple device
Google Pay
Conveniently pay with your Google account
Klarna
Buy now, pay later
Shop Pay
Fast checkout with saved data
Note
The actually available payment methods will be displayed in the checkout. All transactions are encrypted and processed securely via the Shopify payment infrastructure.
Security
Your data is safe with us
All payments are processed via a fully encrypted SSL connection. We never store your payment data — all processing is done directly through our certified payment providers.
Our shop is based on the Shopify platform, which is one of the most secure and widely used e-commerce systems worldwide and complies with the highest security standards.
Order changes
Changes & Cancellations
If you wish to change or cancel your order after completion, please contact us as soon as possible by email. We will do our best to accommodate your request, as long as the order has not yet been shipped.
Important
After shipping, cancellation is no longer possible. In this case, you may exercise your regular right of withdrawal within 14 days.
Questions about your order?
Our team is always available to assist you. Simply write to us — we will help you quickly and easily.
Contact us →